Frequently Asked Questions

You can list your event location, event service, or team event on EventButler in just a few clicks. Simply create a user account, select the appropriate category (e.g. location, service provider, team event, or Christmas party) and fill in the details including a description, images, and contact information. Our team will then review your listing and activate it. You'll be visible to event planners in no time.

Of course. You can update your listing at any time within your user account. Texts, images, and contact information can be updated quickly. We encourage you to keep your profile well-maintained and up to date, as an active listing is found and booked more often.

Yes, an upgrade is possible at any time. By switching to a higher subscription, you gain greater visibility, additional features, and stronger placement. The whole process is straightforward and can be done directly through your user account. Here is an overview of the available options.

The Basic subscription is free of charge but limited to two enquiries per month. If you would like more reach and enquiries, you can choose from the following plans:
Basic Plus: Greater visibility and extended features
Premium: Top placements, up to 10 images and 3 videos
Premium Plus: Maximum presence with unlimited images and videos as well as additional social media reach

This depends on your subscription and the quality of your profile. The better maintained your listing is, the higher it will appear within the chosen category. As a general rule: Premium Plus listings appear first, followed by Premium, and then Basic listings. With an upgrade and a carefully completed profile, you can specifically increase your visibility.

Yes, your listing is automatically renewed by default. If you do not wish this, you can deactivate the renewal at any time in your user account or contact our support team. We will also notify you by email 30 days before expiry, giving you plenty of time to make a decision.

In addition to subscriptions, you can further highlight your offering through specials, newsletter placements, or social media posts. This is particularly worthwhile during peak seasons such as Christmas or wedding season to specifically increase your reach. Simply get in touch with our team and we will look together at which option brings you the most visibility.

If you have any questions, we are easy to reach – whether by chat, email, or telephone. Our team will assist you straightforwardly with technical matters or when it comes to making your profile even more appealing.

The best option is to contact our EventButler team directly. You can reach us by phone, email, or via the chat in your user account. We are happy to help.

You can conveniently pay for your Premium listing or additional services by invoice, credit card (VISA, MasterCard), PayPal, or instant bank transfer. The choice is entirely yours.

Yes, two users or administrative accounts are possible per listing. This allows several members of your team to work on it simultaneously.

Yes, all enquiries are automatically sent to the stored address. At the same time, you can also respond to them directly via our internal messaging system. This is convenient if you want to keep track of everything in one place.

Yes, every enquiry is additionally saved in your account. This means you can check at any time which enquiries have been received, even if you happen to miss an email.

Yes, you can manage multiple locations or offerings within a single account. Each location has its own dedicated presentation – that is, a listing with texts, images, and details. This saves time and ensures a clear overview.